If the problem is caused by a corrupted app data then resetting Cortana will fix this problem.Īfter the app data has been deleted you will need to sign in again to Cortana before you can use it. Solution 2: Reset Cortana to fix not working issue Select the account you want to use then click continue.This will open Tthe Cortana settings menu. This is the three horizontal dots on the upper left side of the app.
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